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Mr. Arunendra Kumar

Chairman, Railway Board

Chairman's Profile




Indian Railways shall provide safe, efficient, affordable, customer-focused and environmentally sustainable integrated transportation solutions. It shall be a modern vehicle of inclusive growth, connecting regions, communities, ports and centres of industry, commerce, tourism and pilgrimage across the country.   


1. To augment the capacity to handle freight services by constructing new lines, laying double lines where necessary and through signaling improvements.2. To take up necessary works to ease bottlenecks in the transportation network so as to achieve higher speed and throughput. 3 To induct modern rolling stock to derive the benefit of upto date technology.4. To monitor the system of grievance redressal so that the level of satisfaction among rail users improves.5. To monitor closely all aspects of earnings and expenditure so that the organisation functions in an
efficient and cost effective manner.6. To constantly upgrade the facilities extended to passengers and to minimize the adverse environmental impact of the organisation's activities.7. To continuously innovate and stay up to date in terms of technological advancement and to achieve the best possible standards of safety in train operations at all times.

Departmental Website

  1. Financial Performance
  2. Freight Services-Growth and improvement in Quality
  3. Passenger Services-Growth and improvement in quality
  4. Investments Mobilisation and asset creation
  5. Productivity
  6. Amenities for rail users
  7. Improvement of Enviornment and Energy Management
  8. Safety and Security - Enhancement Initiatives
Outcome/ Impact of department/ ministry Jointly responsible for influencing this outcome / impact with the following department (s) / ministry(ies) Success Indicator Unit FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16
1. Improved Freight services; Growth in volume of traffic
State Governments for law and order, Ministry of Coal, Ministry of Steel, Ministry of Mining, Ministry of Food & Ministry of Commerce
Net transportation in billion
ation in
billion N
2. Improved Freight services;
Improvement in quality
State Governments for law and order, Ministry of Coal, Ministry of Steel, Ministry of Mining, Ministry of Food & Ministry of Commerce
% Reduction in number of 
claims registered
% 4.24        
3. Improved Passenger
services; Growth in volumes
State Governments for law and order
No. of passengers travelling by 
Numbers 8224        
4. Improved Passenger
services; Improvement in
quality of service
State Governments for law and order
Improvement in passenger
% of clean stations & trains in
numbers as per standards
    No. of train accidents in a year Numbers 131        
5. Improved Railway Infrastructure; Last mile connectivity Finance Ministry and Planning Commission for Budgetary support, Ministry of Environment & Forest and State Govt. for Land & Acquistion Additional kms. added Kms 230        
    New stations added Number 13        
    New coaches added Number 2078        
    New trains added Number 411        


Results-Framework Document